Saloon / Store Gift Certificate
Live locally, or have travel aspirations? These certificates can be redeemed in our farm store or oyster saloon.
When you buy this product, we'll generate a paper gift certificate that we'll send via USPS.
If you are sending this certificate as a gift directly to the recipient be sure to put in the notes who it should be made out to, and any special occasion! Otherwise we will leave the "To" and "From" lines blank.
To redeem, the paper gift certificate must be present when you arrive.
If you're looking to get oysters delivered to your home, check out our online gift cards.
Question? Please email info@hamahamaoysters.com!
Perishable (FedEx Priority Overnight):
- WA & OR — $10
- ID, NV, CA — $40
- Other continental states — $50
- Alaska & Hawaii — $100
Free Shipping:
- Spend $150+ in WA & OR
- Spend $250+ everywhere else (except Alaska & Hawaii)
Non-Perishable (USPS):
- Flat rate $8
- Delivery may take up to 1 week
We pack every order in insulated boxes with frozen gel ice and ship via FedEx.
Packages usually arrive overnight, but there's enough ice to keep things cool for up to 2 days in case of delays.
Signatures are not required for delivery
Delivery Timing
- Choose your delivery date at checkout (Tuesday–Friday).
- Order cutoff: 6 AM Pacific for same-day shipping.
- FedEx delivery window: usually 4:30–8:00 PM, depending on location.
- For less stress, pick a delivery date 1–2 days before you plan to eat the shellfish.
- Specialty items (i.e. seasonal boxes) usually have fixed delivery dates.
- Non-perishables ordered by themselves ship via USPS and may take up to a week. (If you order a t-shirt with your oysters, it'll arrive with the shellfish).
Where We Ship
- Within the continental U.S. only
- Physical addresses only — no P.O. boxes
- No live oysters to Texas
- Hawaii & Alaska: email us to discuss order options
Changing or Canceling an Order
- Cancel up to 8 AM on your ship date.
- Need to modify? Give us 24 hours’ notice to add or remove items.
Sending a Gift?
- Add a gift message during checkout if you like.
- Please make sure the recipient will be home to receive it (and put it in the refrigerator!)
Shipping to an Apartment or Business
- Confirm FedEx can access or leave the package safely.
- FedEx sometimes delivers in the morning, so ensure someone’s available at 9 am.
- If delivery isn’t possible (closed business, locked entry, wrong address), the package may need to be picked up at a FedEx location.
Product Availability
We do our best to fill every order, but sometimes an item is temporarily unavailable (the tides wait for no FedEx truck).
If that happens, we’ll contact you right away with the next available ship date.
Packaging & Sustainability
We’re working hard to make our packaging recyclable and reusable.
See our [FAQ page] to learn more about materials and reuse ideas.
Problems with an Order?
Check out our Happiness Guarantee for help with credits, reships, or returns.
Our business is 103 years old (and counting) so we're definitely in this for the long haul — building loyalty means making things right when something goes wrong.
Our Happiness Guarantee covers:
- Damaged items during transit (please send photos!)
- Lost product from deliveries delayed more than 2 days
- Missing or mis-picked items
- Quality concerns (too big, too small, or not what you expected)
Depending on the issue, we’ll reship, refund, credit, or offer a discount on a future order.
If Your Perishable Order Is Delayed
- We’ll contact you if there’s a delay, and will work with FedEx to reschedule delivery for the next day.
- Don’t worry — your shellfish will just think the tide has gone out, and will be fine with an extra day in transit.
- When your box arrives, check the temperature tracking tab inside; it’ll confirm that everything stayed cold.
- [Learn how to read your temperature tag →] (link to instructions)
What’s Not Covered
We can’t replace or refund orders when issues are outside our control, including:
- Incorrect address or delivery date entered at checkout
- Orders not retrieved on the delivery date
- Lost or stolen packages after FedEx marks them as delivered
Still, we’re happy to help troubleshoot — just email info@hamahamaoysters.com