Hama Hama Oyster Company - Fulfilment Specialist Job Post
Hama Hama is seeking a Fulfilment Specialist to join the Wholesale team!
About Hama Hama:
Family owned and operated for six generations, we’re a shellfish and timber farm located on the eastern slopes of the Olympic Peninsula. Our reputation for quality is built on hard work and clean water. Our mission is pretty simple: use low impact farming methods to grow world-class oysters and trees, have fun, and leave something good for those who will come after us.
Position Summary:
The Wholesale Fulfilment Specialist is responsible for supporting chef and online sales by processing orders, providing customer service, printing forms, relaying information between team members, and tracking inventory. This position reports to the Wholesale Operations Lead.
Responsibilities include:
- Customer service via email, text, and phone.
- Helping with inventory management (counting oysters and reconciling database)
- Data entry (processing online orders, writing packing slips, and creating shipping labels).
- Supporting the Operations Lead and assisting with Health Department Inspections when requested.
Requirements include:
- Aptitude for attention to detail and organizational abilities, as well as excellent written and verbal communication skills.
- Proficiency in basic computer usage such as email, ordering, shopify etc
- Comfort working in a fast paced environment, navigating different communication styles, and prioritizing conflicting demands, ideally with humor, professionalism, and grace.
- Ability to address challenges with a positive, collaborative, can-do attitude and in alignment of company values.
- HACCP Certification / DOH Shellfish Dealer and Harvester Training
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Ability to satisfy the physical requirements of the job, which include (but are not limited to): standing/walking for extended periods (8-10 hours per shift), stooping, bending, reaching, lifting (up to 50 lbs), ascending/descending stairs and ladders, speaking, hearing, visual acuity, working alongside common kitchen chemicals, exposed to the heat and cold of outdoor and indoor environments, and in a processing plant with exposure to allergens including shellfish and wheat.
Total Rewards:
This is a full-time year round position. Expected hours of work are Monday - Friday, 35 to 40 hours per week. Compensation range starts at $25 per hour. Position is also eligible for Quarterly Production Bonuses and discretionary bonuses.
Benefits include health insurance with vision and dental, Individual Retirement Account (IRA) with employer matching up to 3% of gross income, paid time off, paid volunteer time, charitable donation matching, access to Employee Assistance Program, beautiful views, discounts on great food + Hama Hama gear.
How to Join the Hama Hama Team:
This position is open until filled. Interested candidates who meet the criteria should submit a resume and cover letter to jobs@hamahamaoysters.com, or apply in person at:
Hama Hama Oyster Co
35846 N US Highway 101
Lilliwaup, WA 98555